On Friday 14th October 2022, the Commonwealth Bank announced that it is providing emergency assistance to customers and businesses in flood affected areas in New South Wales, Victoria and Tasmania.
Retail Banking Services Group Executive, Angus Sullivan, said, “Unfortunately some regions across the country have already experienced flooding earlier this year, and it is incredibly distressing for these communities to go through this again. We are thinking of everyone affected by the dangerous flooding in communities across the east coast of Australia and we are here to alleviate some of their concern with a range of support measures for our customers.”
CBA understands each customer will have different needs and encourages those affected to discuss their individual circumstances by either contacting the bank in the CommBank app, phoning 1800 314 695 or visiting their nearest Commonwealth Bank branch, if safe to do so. Business customers can also call 1800 314 695 or speak with their dedicated CommBank relationship manager.
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