ReachOut Launches New Support Tool for Young People

ReachOut is the most accessed online mental health service for young people and their parents in Australia, and now its scope is about to grow with the recent launch of “ReachOut PeerChat” – an evidence-based, one-to-one digital peer support service for young people across Australia.

PeerChat is led by a workforce of professional peer workers. Each is trained to safely engage and connect with young people via the new service. PeerChat’s peer workers actively listen, let the young person guide the conversation and focus on individual strengths, hope and recovery.

PeerChat is a free service, available to young people aged 18–25 years old and each session runs for 45 minutes. PeerChat is currently available five days a week (1–9 pm Monday–Thursday, 10 am – 6 pm on Fridays). To access the service, young people can simply head to ReachOut.com/PeerChat to make a booking.

If a young person needs to access support outside these hours, then please contact one of the following services:

Kids Helpline: ph - 1800 55 1800 or website - kidshelpline.com.au

Lifeline: ph - 13 11 14 or website - lifeline.org.au

Suicide Callback Service: ph - 1300 659 467 or website - suicidecallbackservice.org.au

13 Yarn: ph - 13 92 76 or website - 13YARN.org.au

• Topics:

• Mental Health & Wellbeing
• Science & Technology